Conflict Resolution with Sharon Edwards (Brandywine River Consulting)

What does conflict mean to you? Arguing, partisanship, discomfort? Conflict is actually productive, creative, and necessary. It surfaces different ideas, perspectives, and solutions—and can be an artful form of communication.

This workshop offers a highly interactive approach for participants to better understand conflict and its causes, and to resolve workplace situations through effective communication strategies. Participants will explore assumptions that can get in the way of resolution as well as options for handling conflict. Through interactive exercises, participants will apply a process to prepare for and initiate a successful conversation to resolve workplace conflict.